Australian Retail Council launches as unified voice for national retail sector

The formation of ARC brings together more than a century of industry advocacy under one organisation, with the new body representing retailers ranging from small, family-owned businesses to large national brands.

“ARC brings together the collective strength and expertise of two respected institutions into a single, powerful voice that represents every retailer – from family-owned businesses to iconic national brands,” said Chris Rodwell, ARC CEO.

“Retail contributes $444 billion to the economy and is our largest private sector employer, with a workforce of 1.4 million people.”

The new organisation has launched under the banner ‘Let’s talk shop’, positioning retail as a central part of Australia’s communities and economic activity.

“Retail sits at the heart of our communities,” said Rodwell. “We want to ‘talk shop’ with every Australian, helping people better understand and engage with our members and our industry. As such a critical sector, we’re determined to play a bigger role in the national economic conversation.”

ARC will provide members with services including workplace relations advice, legal and HR support, policy and advocacy, training and skills development, research and market insights, and a national program of events and conferences.

Rodwell said the council also aims to promote retail as a long-term career pathway. “Retail also offers extraordinary long-term career options, whether creating or evolving brands, building new customer experiences, adopting AI or managing complex supply chains,” he said.

A transitional board made up of former ARA and NRA representatives has been appointed and will remain in place until board elections are held in 2026. Nicole Sheffield has been named chair of the ARC board, with Antony Moore appointed deputy chair.

The leadership team includes Fleur Brown as Chief Industry Engagement and Marketing Officer, Glenn Fahey as Chief Policy Officer and Chief Economist, Nathalie Rosette-Barber as Chief Operating Officer, and Lindsay Carroll as Chief Legal and Industrial Relations Officer.