Shadowfax’s largest-ever automated sortation facility begins operations in the NCR region

Named OneNCR, the 2.1 lakh sq. ft hub represents an investment of around ₹50 crore and is designed to anchor the company’s same-day and next-day delivery operations under Shadowfax Prime. The facility is equipped with an advanced automated sorter capable of processing up to 48,000 shipments per hour—among the highest throughput benchmarks in the domestic logistics industry.

At peak capacity, the centre can handle up to 10 lakh shipments per day, positioning it as a central engine for high-velocity parcel flows across North India.

A defining feature of the facility is its “single-touch” operating model. Nearly 80 per cent of shipments are directly manifested for last-mile delivery at the origin point, reducing intermediate handling, lowering error rates and compressing transit timelines. The hub is also integrated with up to 80 direct linehaul routes, allowing freight to bypass multiple intermediate nodes and move more efficiently across the network.      Click to listen highlighted text! Operationally, the system supports over 3,000 unique origin-level sorts. In addition to the fully automated core line, semi-automated lines can process up to 20,000 shipments per hour, while specialised bag and box sortation lines add capacity of up to 6,000 shipments per hour.

Shadowfax leadership said the investment reflects a strategy centred on deeper network ownership and infrastructure control to drive long-term efficiency in the express segment. With India’s D2C and e-commerce sectors continuing to scale, the NCR facility is expected to strengthen delivery reliability, improve speed benchmarks and enhance cost competitiveness for brands and marketplaces operating on the platform.