Office Address
123/A, Miranda City Likaoli Prikano, Dope
Phone Number
+0989 7876 9865 9
+(090) 8765 86543 85
Email Address
info@example.com
example.mail@hum.com
123/A, Miranda City Likaoli Prikano, Dope
+0989 7876 9865 9
+(090) 8765 86543 85
info@example.com
example.mail@hum.com
SeaTrust Software Hub provides a more intuitive and
structured interface for KR’s suite of technical software. It also enables
users to manage the entire workflow, from software downloads and technical
inquiries to feedback submission and improvement requests, all within a single
integrated platform.
A key highlight of the upgrade is the implementation
of an AI-driven feedback processing system. The new platform analyzes user
inquiries and automatically directs them to the appropriate team, helping KR
respond more efficiently to customer requests. The AI system has been developed using extensive technical resources,
including engineering documentation, user manuals, email correspondence and
historical feedback records. By leveraging this data, the platform can generate
context-aware responses to user inquiries. As inquiry data continues to accumulate,
the AI system is expected to further enhance response speed, accuracy and
quality over time. In addition, the
website has been reorganized into a unified digital hub where users can search
for and download all KR’s technical software solutions in one place. This
includes SeaTrust-HullScan, a structural strength assessment software widely
used by shipyards and design companies, as well as web-based applications such
as the route-specific reduction factor calculator used by container shipping
operators. Commenting on the
launch, KIM Daeheon, Executive Vice President of KR, said the upgraded platform
will strengthen the link between user feedback and technology development.
“This upgrade
significantly improves accessibility and user experience while enabling us to
respond more quickly to customer feedback. By strengthening the connection
between user input and our technology development and services, SeaTrust Software
Hub will evolve beyond a software platform into a digital knowledge center
where operational experience and technical expertise are systematically
accumulated and shared.”
