Such a reputation will help attract workers,
customers, investors, and yes, insurance companies. Regardless of the size
of your operation, there are some universal points of emphasis which everyone
can focus on to help their yard “ship shape”.
Yard maintenance: A tidy yard,
well-maintained buildings, equipment, and tools are all things which can help
to keep your workers and property safe, reduce downtime, and generally instill
confidence in your employees and customers that you know what you are
doing. Training and
pre-planning: Training MUST be more than checking a box. It is a
critical piece of safety management to make sure the people and property on
your premises are safe and that your work is being performed
correctly. Carefully pre-planning jobs, teaching and verifying
proper techniques for tool usage, fire safety, confined space entry, and
hazardous material handling should be a point of emphasis for a
shipyard. While no one wants to have an accident, reviewing
“near misses” can also be an excellent tool for identifying issues before it is
too late. Keep an eye on
those contracts: In business, nobody likes surprises. The difference
between a big claim or a little claim can rely on something as simple as
punctuation. Use the contract to nail down all aspects
of a transaction. Do not just assume everyone is on the same
page. Cutting and pasting from prior contracts can lead you down
the road to ruin. Try to develop a centralized contract review procedure
for all of your contracts to ensure that responsibility is falling in the
proper place and that you are not stuck with liabilities that you should not
be. Contracts should be scrutinized to make sure they “mean what they say
and say what they mean”. Trust but
verify: You have gone to all of this trouble setting up procedures
and training. Make sure you frequently revisit them to make sure they are
being implemented and that they are appropriate given your current
circumstances. Ask for help: You
may have decades of experience in the shipyard industry, but with the landscape
changing by the day with new questions to confront, it is important to
recognize that you may not have all of the answers and Show off: Like school
children, insurance brokers and underwriters love a field trip. It
allows us to see the work you have put in and to get a better understanding of
your operations. With offices throughout North America and
around the globe, Starr has the expertise borne from over 80 years as marine
insurer. In addition to first-rate underwriting and claims services,
Starr can provide your yard with best-in-class Loss Control resources, often at
no additional cost. They can help guide you through the ever-changing
landscape of the maritime industry – in your shipyard and beyond.