Delta Cargo rolls out full iCargo platform in global systems shift

Delta Cargo has completed the implementation of IBS Software’s full iCargo platform, replacing a legacy system used for nearly 30 years. The transition marks a major step in the carrier’s digital plans and covers operations at 252 cargo stations worldwide. More than 6,500 users have moved to the new system, which is designed to support Delta Cargo’s international activities.

The airline moved more than 11 million shipments in 2024. The adoption of iCargo is expected to help the carrier improve operations, strengthen collaboration and enhance customer experience. The platform brings standardised processes and automation tools to global teams and supports real-time data flows with partners.

Delta Cargo expects the modern system to reduce errors, improve turnaround times and merge multiple functions for cost efficiency. The iCargo deployment covers terminal operations, truck dock management, customs and security processes, and handling for premium shipments.