Just as this year’s Pacific contract season is set to begin in
earnest, shippers who have historically accused container lines of over
promising, over charging and under delivering, have acquired better tools to
measure carrier performance. Hapag-Lloyd
and Maersk created the Gemini Cooperation in February last year with the aim of
changing that view by raising on-time deliveries substantially, which they have
achieved, but Gemini has largely failed to manage the 90% on-time deliveries it
promised last year.
Improving on their competitors’
performances has not been a major challenge. Xeneta’s latest data reveals that
global carrier punctuality has declined markedly to 30% in January, down from
36% in Q2 and 37% in Q3 of last year.
Destine Ozuygur, senior market analyst at Xeneta, gave some perspective:
“Gemini at their ‘worst’ in Q1 [2026] is still 39 points above the next best
alliance group in terms of on time performance; non-alliance services are
coming in at 27% on time. At no point in the past 12 months has this gap been
narrower than 36 percentage points at a minimum.” Unlike other reliability providers, Xeneta
calculates an on-time arrival as within 24 hours of the fixed proforma scheduled
arrival, not rolling carrier ETA’s
While Gemini’s punctuality has vastly
improved, the industry as a whole remains poor in terms scheduling, and Gemini,
according to Xeneta data, has not achieved its stated goal of more than 90%
on-time port-to-port deliveries, more than a handful of times. June through to September saw Gemini
maintain on-time arrivals above 90% for four consecutive months on the Europe
to USEC services.
No period has attained the levels seen since the alliance’s first days
in February 2025, with the Atlantic, Far East to North America, Europe to
Middle East all recording 90% plus scheduling while the Far East to Middle East
services achieved a 100% on-time arrival rate.
To achieve the substantial improvements
in performance Ozuygur argues that “Gemini is prioritizing performance
delivered over performance promised. Some may argue they are effectively under
promising and overdelivering, but that’s why we look at actual schedules and
delays.” Gemini is leaving room for
flexibility without adding excessive time to the schedules, and their transit
times are still competitive with other alliances. “They are operating with a very fine
understanding of regional nuances and realistic scenarios and fine-tuning their
operations accordingly. They are being realistic and flexible,” said Ozuygur.
Other shipping lines prioritise the minimum possible transit times in
order to gain a competitive advantage. In doing that, however, they are
overpromising and underdelivering. “They go off what is technically feasible
from a physical perspective given the vessels capabilities, as opposed to what
is realistic given their operational limitations and rotational structure,”
explained Ozuygur.
As a result, alliance delays in January
have barely increased to an average of 0.9 days for Gemini, while the next best
non-alliance services average 4.3 days delayed. Ocean Alliance slipped to 4.1
days late and the Premier Alliance performed the worst with an average arrival
of 5.9 days after the scheduled arrival time. According to Ozuygur these delays have changed little since the outset
of a new network structure. And that matters because it is a sign of resilience
for Gemini: “While the total number of late vessels may have increased, the
delays have not increased in severity. That signals control and resilience.” Transit Time Padding: Port Pair Comparisons
on Transpacific (3-month averages):
In the past six months there have been
seven Gemini vessels, out of 23 in total on the WC2 that departed Shanghai over
24 hours delayed. Only three of those arrived at Los Angeles late, of the ships
that did arrive on time none were more than five hours delayed.
By comparison in this period the Ocean Alliance’s PSW5, saw 16 vessels
out of 23 depart from 24 hours to seven days late. Some 21 of these vessels
arrived late, with the next five in the lineup expected to arrive late too. Out
of that total 14 ships were from three to seven days late Ozuygur
commented: “This means that not only is the transit time padding for the PSW5
insufficient to ‘gain back’ any of that delay in a meaningful way, but vessels
that were still within the 24 hour window grace period take on even more delay
as they cross the Pacific because they’re already maxed out in terms of schedule
flexibility.”