The update is aimed
at streamlining the collection and settlement of LOLO-related charges and
improving the efficiency of cargo handling operations. LOLO charges generally
cover the lifting of containers on and off vessels or other transport
equipment. The revised process will
require customers and logistics partners to follow Hapag-Lloyd’s updated
payment arrangements when handling applicable shipments through Chennai and
Ennore. The changes are expected to provide greater clarity on the payment
process and reduce administrative delays.
Chennai and Ennore are important gateways for containerised trade in
southern India, serving manufacturers, exporters and importers across Tamil
Nadu and neighbouring industrial regions. Efficient handling and documentation
processes are therefore important for maintaining smooth cargo flows. The payment-process revision is part of
broader efforts by shipping lines to standardise documentation, billing and
operational procedures across their port networks. Customers using Hapag-Lloyd services
through the two gateways have been advised to follow the updated procedures to
avoid delays in cargo processing or container release. The revised arrangements are expected to
support smoother coordination between the carrier, terminals, customs brokers,
freight forwarders and other stakeholders involved in container movements
through Chennai and Ennore.